Finding the “best” laptop dealers in Nairobi depends on your specific needs, whether you’re looking for the latest brand-new model with a full manufacturer’s warranty, a high-quality “Ex-UK” (refurbished) option to save money, or a specialized gaming rig. Nairobi’s market is vast, with options ranging from large authorized retailers to smaller, specialized shops in the CBD.Here’s a breakdown of the top laptop dealers in Nairobi, categorized to help you make an informed choice:
For Brand New Laptops .
These dealers typically offer the latest models, full manufacturer warranties, and often superior customer service. They are ideal if budget is less of a constraint and you prioritize peace of mind.
- Why they’re great: A leading online retailer with a wide selection of genuine new laptops from all major brands (HP, Dell, Lenovo, Apple, ASUS, Acer, Microsoft, etc.). They often have competitive prices and offer nationwide delivery.
- Location: 📍Portal place house junction between banda street and Muindi bingu street 2nd floor shop 207
- Specialty: Wide online selection, competitive pricing on new models.
Buytec Stores:
- Why they’re great: An authorized reseller for major brands. They offer a wide selection of new laptops, desktops, and accessories with a focus on competitive pricing and excellent customer support.
- Location: Moi Avenue, Bazaar Plaza 7th Floor, Crystal Suites, Suite 718 (Nairobi CBD).
- Specialty: New laptops for various needs (work, study, gaming, business).
Saruk Digital Solutions:
- Why they’re great: A well-established and trusted name in Nairobi for a broad range of electronics, including brand new laptops from top brands. They are known for transparent warranty policies and reliable service. They also offer some high-quality “Ex-UK” options.
- Location: Old Mutual Building, Kimathi Street (Nairobi CBD).
- Specialty: Wide range of new and Ex-UK laptops, professional service.
Rapidtech Digital Solutions:
Specialty: Extensive selection of new and refurbished laptops.
Why they’re great: Another prominent player with a vast inventory of both new and “Ex-UK” laptops.
Location: Town House, Kaunda Street, 4th Floor, Room 406, Opposite 20th Century (Nairobi CBD).
- Why they’re great: A leading online retailer with a wide selection of genuine new laptops from all major brands (HP, Dell, Lenovo, Apple, ASUS, Acer, Microsoft, etc.). They often have competitive prices and offer nationwide delivery.
- Location: 📍Portal place house junction between banda street and Muindi bingu street 2nd floor shop 207
- Specialty: Wide online selection, competitive pricing on new models.
Nairobi Computer Shop:
- Why they’re great: A popular online and physical store known for a wide range of new computers and accessories, offering free delivery within Nairobi and competitive pricing.
- Location: Old Mutual Building, Kimathi Street (Nairobi CBD).
- Specialty: New laptops, competitive pricing, good delivery options.
SmartBuy Kenya:
Specialty: Affordable new laptops, promotions.
Why they’re great: Offers a good selection of brand new laptops from leading brands, often with promotional offers. They aim for affordability across their range, including premium and gaming laptops.
Location: Primarily online with physical presence.
For Quality “Ex-UK” Laptops.
If budget is a primary concern but you still want good performance and build quality, “Ex-UK” laptops are an excellent option. These best laptop dealers Nairobi specialize in reconditioned machines, often business-grade, at significantly lower prices.
- Why they’re great: A leading online retailer with a wide selection of genuine new laptops from all major brands (HP, Dell, Lenovo, Apple, ASUS, Acer, Microsoft, etc.). They often have competitive prices and offer nationwide delivery.
- Location: 📍Portal place house junction between banda street and Muindi bingu street 2nd floor shop 207
- Specialty: Wide online selection, competitive pricing on new models.
Jumla Bei Limited (Jumla Price):
- Why they’re great: A major name in the Ex-UK market, known for very competitive pricing and a large inventory of Dell, HP, and Lenovo refurbished laptops and desktops.
- Location: Strong online presence with physical pick-up points/shops in the CBD.
- Specialty: Aggressive pricing on a wide range of Ex-UK models.
Laptop Clinic:
- Why they’re great: Highly reputable for both new and Ex-UK laptops, and also well-known for laptop repairs.
- Location: Shop 1 – Westlands, Woodvale Groove, Pamstech House; Shop 2 – CBD Moi Avenue, Union Towers.
- Specialty: High-quality new and Ex-UK laptops, extensive repair services.
Intechs Computers:
- Why they’re great: Offers a good selection of Ex-UK laptops from major brands, alongside new models. They are located in a central CBD spot.
- Location: World Business Center, Tom Mboya Street (Nairobi CBD).
- Specialty: Mix of new and Ex-UK, repair services.
Badili (badili.ke):
- Why they’re great: A newer player focused on “certified refurbished” devices, often providing a longer warranty (e.g., 1 year) than typical Ex-UK dealers, indicating more rigorous testing and refurbishment processes.
- Location: Primarily online platform.
- Specialty: Certified refurbished laptops with extended warranties.
3. For Specific Brands / Premium Models
If you’re looking for a specific brand’s official store or premium lines:
Apple Premium Resellers: For MacBooks and other Apple products, visit authorized Apple Premium Resellers like iStore (at Two Rivers Mall or Sarit Centre) or Ambiance Systems (in various malls). These ensure genuine products and full Apple warranties.
Authorized Brand Resellers: Many brands have official distributors or authorized resellers in Nairobi. For instance, Nairobi UltraBooks often deals with HP authorized products and service. GrandHub Technologies is an authorized Dell dealer. Look up the specific brand’s Kenya website for their list of authorized partners.
Tips for Choosing the Best Laptop Dealer:
- Read Reviews: Before visiting or ordering, check online reviews on Google Maps, their websites, and social media.
- Warranty Policy: Clarify the warranty for your purchase. For new laptops, ensure it’s a full manufacturer’s warranty. For “Ex-UK,” understand the duration (typically 3-6 months) and what it covers (usually hardware, not software, battery, or cosmetic issues).
- Physical Presence vs. Online Only: While online stores offer convenience, a physical shop provides the option to inspect the laptop before purchase, which is highly recommended for “Ex-UK” units.
- Customer Service: Assess their responsiveness and willingness to answer your questions. Good customer service often indicates better after-sales support.
- Compare Prices: Don’t settle for the first offer. Check prices across a few reputable dealers for the same model/spec.
- Bargaining (in physical stores): In many CBD shops, there’s often a little room for negotiation, especially on cash payments.
By considering these top dealers and tips, you’ll be well-equipped to find a reliable laptop that meets your needs and budget in Nairobi.
ASUS
