Effective Date: July 7, 2026

At Lansotech Solutions, we are committed to providing quality products and reliable after-sales support. This Warranty Policy explains the warranty coverage available for products purchased from us.

1. Warranty Period

Warranty coverage begins on the date of purchase shown on the original receipt or invoice.

• New Products: Covered by a 12-month (1-year) limited warranty.
• Refurbished Products: Covered by a 6-month limited warranty.

2. What the Warranty Covers

This warranty covers defects in materials or workmanship that occur under normal use during the applicable warranty period. Where a valid warranty claim is approved, Lansotech Solutions may, at its discretion:

• Repair the product;
• Replace the product with the same or an equivalent product; or
• Provide a refund where repair or replacement is not possible.

3. What the Warranty Does Not Cover

This warranty does not cover:

• Accidental damage or misuse.
• Damage caused by improper installation or unauthorized repairs.
• Normal wear and tear.
• Cosmetic damage that does not affect the product's functionality.
• Damage caused by power surges, fire, flooding, or other external events.
• Damage resulting from failure to follow the manufacturer's instructions.
• Consumable items such as batteries, cables, or accessories unless they are found to be defective upon delivery.
• Products that have been modified or altered without authorization.

4. Making a Warranty Claim

To submit a warranty claim, customers must provide:

• The original proof of purchase or receipt.
• The product being claimed.
• A description of the fault or defect.

Customers should contact our Customer Support team before returning any product for warranty assessment.

5. Warranty Assessment

All returned products will be inspected by our technical team to determine whether the fault is covered under this Warranty Policy.

If the issue is found not to be covered by the warranty, the customer may be offered a repair service at an additional cost.

6. Customer Responsibilities

Customers are responsible for:

• Using products according to the manufacturer's instructions.
• Taking reasonable care of the product.
• Backing up any personal data before submitting electronic devices for repair or replacement. Lansotech Solutions is not responsible for any loss of data during the warranty process.

7. Limitation of Warranty

This warranty is limited to the repair, replacement, or refund of the defective product, at the sole discretion of Lansotech Solutions. To the fullest extent permitted by law, Lansotech Solutions shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the product.

8. Changes to This Policy

Lansotech Solutions reserves the right to amend or update this Warranty Policy at any time. Any changes will take effect upon publication on our website.

9. Contact Us

If you have any questions regarding this Warranty Policy or wish to make a warranty claim, please contact our Customer Support team using the contact details available on our website.

By purchasing products from Lansotech Solutions, you acknowledge that you have read, understood, and agreed to this Warranty Policy.